Terms and Conditions
Christmas Window Design Competition
Ballantynes Christmas Windows Design Competition Terms & Conditions
By entering this competition, the entrant acknowledges that its purpose is to showcase Christmas window–themed products that are unique and do not infringe upon any copyright or trademark laws.
A. Definitions
1.‘Ballantynes’ means J Ballantyne & Company Limited (Trading as “Ballantynes”), and all brands controlled by or associated with those entities.
2.Participants include School Employees, School Pupils, and Parents / Caregivers / Grandparents / or other Family Members of the School Pupils that do not have an association with Ballantynes.
3.The ‘Judging Panel’ will consist of Ballantynes’ Employees and or external experts from creative fields appointed by Ballantynes. This includes anyone who is employed by the company, engaged as a contractor, or otherwise formally connected to Ballantynes
4.‘Promoter’ is J Ballantyne & Company Limited (Trading as Ballantynes) whose registered office is at 43 Lichfield Street, Christchurch, 8011, New Zealand.
5.‘Competition’ for the purposes of these terms and conditions refers to ‘The Ballantynes School Christmas Window Design Competition’ and subsequent events or activities.
6.‘Disqualified Participants’ include Employees or Contractors of Ballantynes or their immediate family members or anyone else connected in any way with the competition or helping to set up the competition shall not be permitted to enter the competition.
7.‘Entrant’ is the school that is participating in the competition.
8.‘Project Lead’ is a school’s primary contact and project manager responsible for ensuring the competition deadlines for design, construction and implementation are met.
B. Registration/Entry
9.‘Entries to this competition must be made via the website form before submission of ideas/concepts. Deadlines for submission will be no later than Friday, 15 May 2026.
10.To register your interest, participants must provide Ballantynes the following information:
- First Name
- Last Name
- Email Address (to be used for specific communication relating to this competition unless otherwise specified)
- Name of School
11.No in-store or online purchase is necessary to enter or participate in this competition.
12.‘Disqualified’ Participants may not enter the Competition.
13.Ballantynes reserves the right (in its sole discretion) to exclude any person from participating in this competition on reasonable grounds.
14.PRIVACY By entering this competition, you agree that your details, including your email address may be used to keep you informed about details surrounding the competition. Ballantynes will ensure that the personal information you give us is kept secure and process fairly and lawfully. We will not share your information with third parties.
16.Ballantynes reserves the right to refuse to award any prize to an entrant who Ballantynes decides (in its sole discretion) has violated the Rules or gained an unfair advantage in participating in this competition.
17.By participating, entrants grant Ballantynes exclusive permission to use their school names, photographs, videos, voices, and product in connection with this competition and for future marketing purposes and waive any claims to royalty, right or remuneration for such u18. Permission is to be obtained by the entrant from the parents/guardians in advance of the competition for using any imagery of students participating in the competition.
19.Personal information provided at the time of entry is presumed to be true and, in the case of text or email notification— active, through to and beyond the date of the Promotion’s completion.
20.The entrant is responsible for identifying the key project lead. That project lead will be the key contact that Ballantynes will liaise with during the competition. The project lead is responsible for ensuring all competition deadlines are met, including the window concept, detailed design, construction, and implementation.
21.The withdrawal from the competition cannot be beyond Friday, 31 July 2026. Any withdrawal will require the return of the supply budget which is provided by Ballantynes to each entrant at the beginning of the competition to help with their build.
C. Window Display Creation
By entering this competition, the entrant agrees:
22. Entrants or key project lead must make themselves available Saturday 21st November 2026 at Ballantynes in Christchurch for the purpose of the window unveiling and prizegiving.
23. Any costs incurred to attend the event and being available on site are at the entrant’s own cost.
24. Entrants must behave appropriately when taking part in this competition and agrees to observe all procedures and rules and obey all instructions in force or given by any Ballantynes representatives or any other person appointed in connection with the management including Health and Safety, Fire Safety, and security arrangements.
25. The judging panel will be interested in, among other things, Design Concept, Visual presentation, and Storytelling as laid out in the criteria set out in the briefing document.
26. Following the window reveal, the ‘Judging Panel’ will determine the winner. The Judges' decision is final, and no further correspondence will be entered into.
27. By entering this competition, the entrant is responsible for managing the execution of their allocated window space and delivering the window by the agreed date.
28. Each entrant selected to take part in the windows competition will receive a $1,500 supply budget which will be paid into the official entrant's bank account within 10 days after receiving all required documentation is returned in full.
29. Installation must take place between Monday the 21st of September 2026 and Thursday the 19th of November 2026. Installation can take place at any point during this time; however, it needs to be scheduled in advance with a minimum of a week's notice of when the entrants' representatives will be onsite. Any work that may potentially disrupt trade—such as activities that generate significant disturbance or involve the movement of large equipment must be undertaken outside of store operating hours.
30. Full window removal is required by the entrant between 5th – 10th of January 2027. Removal can take place at any point during this time; however, it needs to be scheduled in advance with a minimum of a week's notice of when entrant representatives will be onsite. All display materials and props are the property of the dedicated entrant. The window must be restored to its original condition. All competition materials must be collected within this period; any items not retrieved will be discarded.
31. Any electrical materials used within the display, i.e. lighting/ motors must be tag tested and approved by a Ballantynes supplied electrician. Please liaise with the Visual Design Merchandiser Supervisor on your requirements so that this can be factored into timelines.
32. Ballantynes will not be liable for any injuries sustained during the installation and or removal of the window displays. A trained first aider provided by Ballantynes will be onsite during installation and removal of windows.
D. The Prize
33. The Prize includes:
a. First prize $10,000
b. Second prize $3,000
c. Third prize $2,000
People’s choice: $3,000
34. The Judges' determination of the Winner(s) will be final, and no correspondence will be entered into.
35.The prize is non-transferable, and non-negotiable. Ballantynes reserves the right to substitute the prize for one of its choosing, which has a value the same or greater than the original prize in the event of circumstances outside of its control.
36.The prize will be paid into the winning entrant’s official bank account within 10 working days of winners being announced. The prize money is to be reinvested into the school (s) only. The prize cannot be transferred to a staff member, school attendees or anyone affiliated with the school.
37.The winner(s) of any prizes as part of this Competition gives permission for Ballantynes to document how this prize money is spent within the school and can be used within marketing materials as deemed fitting by Ballantynes.
E. Ballantynes Responsibility
38.Ballantynes reserves the right to amend, vary, extend, or discontinue this Competition at any stage, for any reason.
39.To the fullest extent permitted by law Ballantynes will not be liable for any loss or damage whatsoever (including but not limited to direct or consequential loss) or for personal injury.
40.Entrant or key project lead must be available for an onsite health and safety briefing by Ballantynes prior to window installation. Key project lead is responsible for team to abide by health and safety guidelines while onsite.
F. Acceptance
41.Participation in the Competition is deemed acceptance of these Terms and Conditions.
42.By Participating in this Competition, the entrant agrees that all information provided is true and accurate and that no misleading information has been provided to Ballantynes at any point during the Competition.
43. By Participating in this Competition, the entrant agrees to Ballantynes Marketing them and how the prize is spent.
44. If the Winner does not accept these Terms and Conditions, their eligibility to win will be forfeited, and they will be immediately disqualified from the Competition.
45. Ballantynes guidelines set out in the brief must be adhered to within the window display.
BeautyVIP March 2026
Offers are valid until 22 March 2026 or while stocks last and limited to one per customer. Offers are not available in conjunction with any other offers, discounted items, or gift sets. For online orders, qualifying gifts will be added to your order at the time of despatch. Not all Ballantynes branches stock all brands included in this promotion. Any brand‑specific offers apply only where those brands are available in‑store. Please contact your local branch to check brand availability.
Gifts are subject to availability and may vary based on current stock levels. Ballantynes reserves the right to substitute any advertised gift with an alternative of equal or greater value if required.
For individual brand offers and full terms and conditions, please refer to the relevant product pages.
If you return an item that qualified for a free gift, the gift must also be returned unused and in its original condition. If the gift is not returned, or if it shows signs of use or damage, we may deduct its full retail value from your refund, or in some cases, be unable to accept the return.
Products shown in advertising may not be available in all stores or online.
dermalogica gift with purchase offer
Terms & Conditions "Dermalogica Gift with Purchase offer"
Online
Buy 2 full-size products to receive a best-selling Dermalogica product as your free gift. Offer valid until 18th March 2026 or while stocks last. Gift will be added to qualifying orders upon despatch and will vary. Offer not available on travel size or Clear Start ranges. Qualifying purchases must be made in a single transaction. Not in conjunction with any other offer.
In-store
Buy 2 full-size products to choose a best-selling Dermalogica product as your free gift. Offer valid until 18th March 2026 or while stocks last. Offer not available on travel size or Clear Start ranges. Qualifying purchases must be made in a single transaction. Not in conjunction with any other offer.
Mega MAC Day
Terms & Conditions – Mega MAC Day
- The Mega MAC day will take place in the Christchurch store only Ballantynes on the Saturday 7th of March and is a one day only event.
- The Mega MAC day event is the only free event during the BeautyVIP promotion that takes place between 4 March – 22 March 2026.
- The first eligible customers to physically present themselves to the M.A.C counter and enter the Beauty Department will be entitled to receive one free beauty goodie bag.
- There are 100 goodie bags available in the Christchurch store only.
- To qualify for the goodie bag a customer must physically enter the store via the Beauty Department. Christchurch goodie bags will be handed out at the M.A.C entrance door, located on Cashel Street Mall.
- The Christchurch Beauty Department will open at 9.00am till 5:00pm.
- Goodie bags are limited to one per person and will be on a first-come, first-served basis and will be recorded by staff located at the entrance door.
- Customers must enter the Beauty Department(s) in person. No proxies or representatives may claim on behalf of another person.
- Each goodie bag is subject to availability and contains a curated selection of beauty samples.
- Contents of the goodie bag are subject to change without notice and may vary from promotional materials or other goodie bags.
- The goodie bag has no cash alternative and cannot be exchanged, refunded, or transferred.
- Ballantynes reserves the right to substitute any item in the goodie bag with another of equal or greater value if necessary.
- By participating, entrants agree to participate in reasonable promotional activities (such as photographs, social media).
- Employees of the organiser, their immediate families, agents, affiliates, or anyone professionally connected with the promotion are not eligible.
Exclusive to Ballantynes
Ballantynes is the exclusive stockist of the following brand in New Zealand:
- B Essentials
- B Merino
- Pottery Barn
- Pottery Barn Kids
- Seasalt Cornwall
- West Elm
- Barbour International
- Barbour X Farm Rio
- Rachel Gilbert
- AllSaints
Country Road Gift with Purchase : In-store only
Spend $150 or more across the country road range to receive a free gift. Not in conjunction with any other offer. In-store only across our Christchurch, Timaru and Invercargill branches. Offer valid while stocks last.
Click & Collect
Click & Collect is a free service.
All product on the website qualifies for Click & Collect unless marked 'check availability instore' or orders requiring delivery more than one week in advance.
Orders are usually available within 24 hours after completing the transaction.
All Click & Collect orders are collected from Customer Services, Lower Ground floor, Ballantynes Christchurch during store opening hours.
If an item is found to be out of stock you will be contacted within 24 hours with alternative products or refunded. Normal website availability clauses apply (see below.)
The Click & Collect service is selected on the delivery details page of the checkout, or requested when speaking to Customer Services on the phone.
Click & Collect orders qualify for gift-wrapping and this should be selected in the checkout or when speaking to Customer Services on the phone.
Click & Collect orders can be placed up to one week in advance.
Your Click & Collect order will be held for a maximum of one week. After this the purchaser will be contacted to arrange courier delivery or cancellation. If not reachable, the goods will be returned to stock, your order canceled and your payment refunded.
You will be asked for a copy of the 'ready to collect' email (either printed or on a mobile device) to collect your order.
Your order can be collected on your behalf. The recipient would need to provide a copy of the 'ready to collect' email (either printed or on a mobile device) to collect your order.
If you need to change Click & Collect order to courier delivery, please contact Customer Services to do this. Note that courier delivery is charged for.
If you wish to change an order scheduled for courier-delivery to Click & Collect, please contact Customer Services to do this. If the order has already been dispatched then this option will not be available.
Pricing & Availability
All prices on the website are in New Zealand Dollars (NZD) and inclusive of GST (Goods and Services Tax) of 15%.
We try to ensure the accuracy of all information on ballantynes.co.nz, however we reserve the right at any time to correct any errors, inaccuracies or omissions and to change or update information without prior notice. Such errors, inaccuracies or omissions may relate to pricing and availability and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing (including promotional deals, discount coupons) or availability information.
Products with the button marked 'Check Availability Instore' are not available for online purchase. Please contact Ballantynes for further information.
All orders are subject to availability. Whilst we endeavor to keep our stock levels accurate, if an item is purchased that is not available at time of dispatch we will contact the customer to discuss alternative options.
Items in your shopping basket are not on hold and may be purchased by other customers.
Gift Cards
Gift Cards expire 60 months from date of purchase. They can be used as a payment method on the website and in conjunction with a credit card to complete an order online or over the phone. They cannot be used to pay off an account. Gift cards purchased online or over the phone from us are delivered by courier, are trackable and must be signed for.
Visit here to purchase gift cards or to check a balance of a gift card
Free Shipping
Free nationwide shipping for purchases of $150 or more.
Valid only for standard delivery. This excludes large freight items, large Christmas trees, hampers and sub 60 delivery.
Not valid on the purchase of gift cards.
Not valid in conjunction with other promotions, discounts or vouchers.
*Please note: Due to the high volume of orders during the holiday season, there may be a delay in your delivery. Thank you for your patience and understanding.
Q Card
Six months interest free on purchases between $500 and $999, and 12 months interest free on purchases over $1000.
Available exclusively instore in Christchurch and Timaru.
Valid only for purchases from Pottery Barn, Pottery Barn Kids and West Elm.
Sale of Alcohol
Click here to see our terms and conditions on Sale of Alcohol and Off Licence information.
Christchurch Delivery Area
The Christchurch Delivery Area is based on the Postcode boundaries defined by NZ Post as 'Christchurch City' and includes the region bounded by the Waimakariri River to the north, Templeton to the west, south-east to Governor's Bay (and Diamond Harbour) and north along the coast through Lyttleton and Sumner back to the Waimakariri. Delivery within this area is $8 per standard-sized order. Any deliveries outside of this area in New Zealand are at $13 per standard-sized order.
Credit Card Liability
In the event that you receive unsolicited charges on your credit card bill, most credit card suppliers agree in their credit card terms and conditions to limit the amount of fraudulent charges for which the cardholder will be liable. This means that if you are able to prove that the purchase made over the Internet was not made by you, you may not be liable for the total amount of these fraudulent charges, but please check if your credit card supplier offers this and the details of the limit and when it applies, before you begin shopping online.
Changes to our Policy
We may, at our discretion, update or revise this Policy at any time. Any changes will take effect immediately once they are posted on our Website. It is your responsibility to check this Policy regularly for any modifications or updates. Your continued use of our Services after any changes have been posted on our Website indicates your acceptance of those changes.
Save the GST
Save the GST value off the retail price of all full price products on selected brands i.e. Tom Ford, Chanel, La Prairie, and Christian Dior instore at Ballantynes Christchurch.
This offer is open to international travellers departing New Zealand.
To qualify for the overseas travel discount the following must be adhered to:
Product must be purchased instore in Christchurch – (online orders do not qualify).
There is a minimum spend to receive the offer being $500.00 in one purchase on the identified brands.
Overseas travel discount only applies to full priced product.
Departure must be occurring within 30 days of the purchase.
To receive the Overseas travel discount travellers, need to produce the following.
The purchaser must be the traveller.
An electronic or print out of an e-ticket for an international flight or international cruise needs to include: name, destination, date of departure, flight/vessel number and Photo ID (e.g. drivers licence or passport).
The Outlet Terms & Conditions
Up to 70% off selected brands available online and instore. Please note we cannot accept Sale or Outlet items for return or exchange unless they have been received in unsatisfactory condition.
Gift Registry Terms & Conditions
Please click here for Gift Registry Terms and Conditions