Registry Terms and Conditions

The Website is owned and operated by Ballantynes to make the wedding registry process easier for you.
By using the Website you agree to and accept the Wedding Registry Terms and Conditions as well as the Terms and Conditions of the Ballantynes website, ballantynes.co.nz.
If you have any questions regarding these terms and conditions, please contact Ballantynes.

“Ballantynes” means J Ballantyne & Company Ltd (company incorporation number 120724);
“Purchaser” means a Purchaser using this Website to purchase gifts;
“Registered Couple” means the couple creating the wedding registry and for whom the gifts may be purchased;
“RRP” means recommended retail price;
“Website” means www.ballantynes.co.nz/giftregistry and includes but is not limited to its materials, designs and images;

Appointment of Ballantynes: By accepting these terms and conditions the Registered Couple appoints and authorises Ballantynes exclusively to operate and manage a wedding gift registry for the Registered Couple.
Closure of registry: It is the responsibility of the Registered Couple to close their wedding register. Ballantynes recommends the Registered Couple to close their wedding registry two weeks after the wedding or event date.

Ballantynes reserves the right to adjust any of the prices on the Website without prior notification.

A Ballantynes Registry Consultant will contact you to confirm a delivery or pick up window.
Deliveries are made Monday to Friday (excluding public holidays).
Minimum 7 days’ notice is required when you specify, or change, your delivery date.
If Ballantynes is delivering the wedding registry goods, standard free delivery for all orders over $150 to a New Zealand delivery address applies. Ballantynes does reserve the right to charge for reasonable costs incurred for additional deliveries, any deliveries made by the company including rural delivery and any orders under $150. Large Freight item delivery fees apply.
The Purchaser may choose to have their gift(s) couriered to themselves. This will be at the current delivery rate and terms and conditions as per the Website's delivery policy and rates.
For wedding registries, Ballantynes will not deliver the purchased gifts until the Registered Couple have nominated a delivery address and delivery time.
Ensure someone is at the delivery address to accept the parcels. If the Registered Couple provide an incorrect delivery address, Ballantynes may charge the Registered Couple the costs associated with any re-delivery.
The Registered Couple may elect to personally pick up their gifts from the Gift Registry, Lower Ground Floor, Ballantynes Christchurch. In this instance, no delivery charge will be payable.
Ballantynes reserves the right to vary its delivery charges as necessary.

Payments for all goods and services (including delivery), ordered through this website must be made, at the time an order is placed, by any of the payment options provided, including credit or debit card, Ballantynes Gift Card or on Ballantynes account.

Ballantynes will retain liability of all gifts until physically delivered to the recipient address or collected by the recipients.
If any gifts purchased are damaged, destroyed, or stolen whilst held by Ballantynes, then its liability to the Purchaser will be equal to the amount paid by the Purchaser in respect of such gift.

Ballantynes will not accept orders if authorisation for the payment is not available, or if there is a significant pricing or product description error.
Gifts can be replaced or exchanged by Ballantynes if they are faulty, damaged or change of mind and only if the Registered Couple notify Ballantynes in advance within 30 days of delivery or collection.
If a Registered Couple receives a duplicate gift as a result of it being purchased by someone elsewhere, Ballantynes will exchange the duplicate gift within 30 days of delivery or collection.
Any gift that may need replacing due to fault or damage will be replaced or exchanged with the same or similar product, or with a Ballantynes gift card for the same purchase price as the damaged gift.
Ballantynes will have no obligation to replace any gift or provide any refund except in accordance with this clause.

All gifts listed on the Website are an indication of their availability at the time of registry creation. Gifts chosen by the Registered Couple for their wedding registry may become unavailable.

Should a wedding be cancelled, the Registered Couple must immediately notify Ballantynes in writing to confirm that their wedding registry should be closed. Please note – it is the Registered Couple's responsibility to notify guests of the cancellation and not Ballantynes.
Purchasers who have purchased gifts from the Registered Couple’s wedding registry will have the choice of either accepting a refund of the purchase price paid, or may choose to keep the gift paid for and nominate an alternative address to have that gift delivered to. If a Purchaser chooses to have the gift delivered, Ballantynes may charge an additional reasonable delivery charge depending on the nominated delivery address. This is the only circumstance where a refund will be offered by Ballantynes.
The Registered Couple are jointly and severally liable to Ballantynes.

To the extent that Ballantynes is, or may be liable in relation to any services or gifts ordered or purchased at Ballantynes, Ballantynes’ liability is limited at its discretion to either a refund, replacement or repair of the gift, or to a re-supply of the service. All claims for any indirect or consequential loss or damages are excluded, and in no circumstance will Ballantynes be liable in excess of any amount paid for any gift on the Website.
Warranty, service and support of gifts are provided directly by the manufacturer of the gift. Subject to any rights which may not be excluded or limited, Ballantynes makes no representations or warranties regarding any gifts.