We provide Standard Courier Delivery in New Zealand - Learn More

Click & Collect available at Ballantynes Christchurch branch - Learn More

Unfortunately we cannot accept Sale or Online Outlet items for return unless they have been received in an unsatisfactory condition by you.

To return a product, please courier to us, or return in person at Customer Services, Ballantynes Christchurch. Please refer to your order receipt for more information from the shipping and returns information - Learn More

Please note for hygiene reasons we cannot accept returns or exchanges on duvet inners, pillow inners, mattress toppers and lingerie items such as underwear, swimwear, bras and briefs, so please choose carefully.