Beauty VIP

Beauty VIP Rewards Points can now be earnt online! Simply use the email address that is associated with your Beauty VIP card at check out and we'll accumulate your points.

Ballantynes has a world-class Beauty Hall with 22 Beauty houses including flagship concepts exclusive to the South Island. We are committed to providing a service unmatched by any other beauty department in New Zealand.

Reward Credits

Every $1 you spend in the Ballantynes Beauty department earns you 1 Beauty VIP point. Once you reach 500 points we will give you a $50 reward credit which you can spend in the Beauty department on anything you choose. It's that easy.

Exclusive Offers

Beauty VIP members will receive exclusive offers from your favourite beauty brands. To be eligible for these offers you need to be a member.

Exclusive Events

Beauty VIP members will receive invites to exclusive events where you will have the opportunity to experience the latest products and techniques from the world's leading cosmetic houses.

Solace Hair & Beauty

Earn points on hair styling, products and beauty at Solace Hair & Beauty. Located on the lower ground floor of our Christchurch store.

How To Join

There are three ways to join our Beauty VIP programme:

- Next time you are making a cosmetics purchase or having a hair or beauty treatment at Solace Hair & Beauty, you can join for free. We'll collect a few details such as your address, email and phone number and issue you with a Beauty VIP card.

- When you make your next beauty purchase online - you will be automatically enrolled in the Beauty VIP programme and begin accumulating points. You can of course, opt out at any time.

- Ballantynes account holders don't need to do anything. You will automatically receive Beauty VIP rewards by using your Ballantynes account card. There is no need to have a second card.

View Beauty VIP Terms and Conditions

Frequently Asked Questions

Where can I use my Beauty VIP card?

You can use your Beauty VIP card in the Beauty department of our Christchurch and Timaru stores and while visiting Solace Hair & Beauty in Christchurch. You can also use your Beauty VIP card when you are shopping products from these areas on our website. While your web purchases will earn points, you will need to visit us instore to redeem them. If you are unsure which brands and products will earn Beauty VIP points, just ask a Ballantynes staff member.

What are reward points and reward credits?

Every $1 you spend in Ballantynes Beauty department or Solace Hair and Beauty earns you one reward point. Once you reach 500 reward points you will be issued a $50 reward credit.

How do I find out how many points of reward credits I have?

When you make a qualifying beauty purchase your points balance will print on your receipt. When you qualify for a Beauty VIP reward credit the counter staff will inform you. You can then use the reward credit on your next purchase. Alternatively just show your card to the cosmetics counter staff and ask them to look up your points for you.

How do I redeem my Beauty VIP reward credits?

Reward credits are recorded electronically against your card number with all qualifying purchases, both instore and online. Redeeming your reward credits can only be done during a visit to our physical store, they are not able to be used when shopping on our website. When you make a qualifying purchase that sees you reach 500 Beauty VIP points, our team will ask if you would like to use your reward credit.

Do Beauty VIP points and reward credits expire?

Points last for 2 years from the date you make your purchase and reward credits expire 6 months from date of issue.

I already have a Ballantynes account card, do I need to carry another card?

No. Ballantynes account cardholders automatically receive Beauty VIP rewards. All you need to do is show your Ballantynes account card when making a purchase in the beauty area.

How do I update my details?

You can update your details instore or by calling Customer Services on 0800 656 400.

What if my card is lost or stolen?

Just let the counter staff know you've lost your card and they can replace your Beauty VIP card immediately.

What if I forget my card or don't want to carry an extra card?

If you forget or choose not to carry the Beauty VIP card, the beauty counter staff will be able to look up your customer number for you and ensure you receive your points. However carrying your card will make it easier and quicker at the time of purchase. To redeem a Beauty VIP reward credit you will need to show your Beauty VIP card or another form of identification such as your Drivers Licence.