Online Shopping

 

Online and phone orders

With our online shopping option, you can shop anytime, from anywhere. We also have a catalogue option, enabling you to browse our current catalogue then place an order over the phone with one of our specialised customer service team members. 

 

Pricing

Our aim is to ensure the accuracy of all information on our website (ballantynes.co.nz), however, we reserve the right at any time to correct any errors, inaccuracies or omissions and to change or update information without prior notice. Such errors, inaccuracies or omissions may relate to the pricing an availability or products and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing (including promotional deals and discount coupons) or availability information. 

 

Availability

Our aim is to ensure all stock levels are accurate and current to actual time, however all online and phone orders are subject to availability. If an item is purchased online that is found to be not available at the time of dispatch, we will contact the customer directly to discuss alternative options.

Please note that items in your shopping basket are not on hold and may be purchased by other customers during your purchasing process. 

 

Sale of alcohol

We cannot sell or deliver age-restricted products (including alcohol) to anyone under the age of 18. By placing an order for these products, you are confirming that you are of legal age (18 years old or more) and if receiving an order from us, you are also 18 years old or more. The information you provide must be truthful and correct. It is an offence to buy restricted goods if you or the recipient of the alcohol is underage of have those goods delivered to someone underage. Please click here to view our sale of alcohol licence.