COVID-19 Updates


On behalf of the team at Ballantynes, we would like to provide you with an update on the recently announced Covid-19 Alert Level 2. Having been here before, we are confident that we can deliver a safe instore experience for our customers and team in Ballantynes Christchurch and Timaru. We are following all guidelines from the Ministry of Health and will continue to closely monitor all developments.

For the safety and comfort of our customers and team, we ask that you stay home and shop online if you are unwell. Scanning/signing in will be required on arrival and a face covering/masks must be worn while instore. We will also be asking our customers to observe two metre physical distancing guidelines. 

Throughout the store we will have hand sanitisation stations available for your personal use – we know from the Ministry of Health that this is one of the best defences against Covid19.

Solace, our hair and beauty salon, remains open but with protective measures and contact tracing in place – for more information, please click here.

Our cafes, Kin and The Tearooms located in Christchurch and JB’s Cafe in Timaru, are open with contact tracing required on arrival. There will be a maximum of 50 people allowed in each of our cafes. 

If you have any queries or concerns, please feel free to contact our Customer Services team on 0800 656 400.