On behalf of the team at Ballantynes, I would like to provide you with an update on the recently announced Covid-19 Alert Level 2. Having been here before, we are confident that we can deliver a safe instore experience for our customers and team in Ballantynes Christchurch and Timaru. We are following all guidelines from the Ministry of Health and will continue to closely monitor all developments.

For the safety and comfort of our customers and team, we ask that you stay home and shop online if you are unwell, we will also be asking our customers instore to observe two metre physical distancing. Throughout the store we will have hand sanitisation stations available for your personal use – we know from the Ministry of Health that this is one of the best defences against Covid19.

We will be pausing our on-counter beauty services along with lingerie fittings until we return to Level 1. If you are booked for one of these services, our team will be in touch to re-schedule you. Solace, our hair and beauty salon, remains open but with protective measures and contact tracing in place – for more information, please click here. Our cafes, Kin and The Tearooms, are open with contact tracing required on arrival.

We appreciate that this is a stressful time for our community and indeed for our country and as such, we will keep you as up-to-date as possible during this period. If you have any queries or concerns, please feel free to contact our Customer Services team on 0800 656 400.