Well hello Level 3 – we see you there, just on the horizon and not a moment too soon! 


We are thrilled that we have the official word to move to Level 3 on Tuesday (28 April) next week. We’re so proud of our community for pulling together and flattening the curve (I’m not sure if I speak for all of us – but that’s definitely the only curve I have flattened in the last month!).

We’d like to say a huge thank you to all who have ordered from us over the last four weeks. Your support means the world to us. You must be excited to receive your Ballantynes packages! Level 3 means that we can start sending out your orders. There may be some delays as we work through the backlog – so please bear with us and if you have any questions regarding your order, please email us (service@ballantynes.co.nz). We will prioritise shipping to go out in the order of receipt. So, for example, if you made your order on 26 March, you’ll be among the first to have your order shipped.

And while we can’t wait to see you in person, we have some really exciting innovations to share with you early next week that will make shopping online with us a breeze (and just quietly a little face to face connection). We’ve been your shopping destination for more than 165 years. We’ve changed and adapted our business to meet your needs before and we’re really excited to transform with you again as we move into our collective new normal.

Take care, be kind and we’ll see you soon!